Last updated October 15, 2026
Morium is operated by Brock Livermore, doing business as Morium ("Morium," "we," or "us"). You can reach us, and send any legal notice, atmoriumcomp@gmail.com.
You must be at least 18 years old to use Morium. By creating an account, you confirm that you are, and that you have the authority to agree to these terms for your business.
Morium is a booking, CRM, and customer-retention platform for mobile service businesses. Signing up gets you a booking page, a dashboard, invoices and card payments, your team's logins, and (if you have it turned on) automatic review-request and rebooking emails for your customers. The website add-on is optional.
To stop scripts from using a booking form to send email to strangers, each business's online booking form takes up to 50 requests in any 24 hours. When it is reached, visitors are asked to call the business and the owners get an email. If you need a higher limit for a busy stretch, email us.
Keep your login private. You are responsible for what happens under your account, including what the people you add to your team do. An owner can add other owners, who have the same power you do, including billing, removing people, and cancelling.
Your booking page and embedded booking form show a small "Powered by Morium" link to morium.one. Businesses on the Crew plan, and businesses with the website add-on, can turn it off in Settings.
Plans are billed monthly. Signing up starts a 14-day free trial. We take your card details up front, but you're not charged until the trial ends. Cancel any time before then and you're never billed. After the trial, your card is charged automatically each month until you cancel. Current plans and prices are on the pricing page.
We may change our prices. If we do, we will email the account owner at least 30 days before the change takes effect for you. A price change never applies to a month you have already paid for. If you don't want the new price, you can cancel before it applies to you and you won't be charged it. If you don't cancel, the new price applies from your first billing date after the change takes effect.
If a payment doesn't go through, we or our payment provider may email you and may try your card again. Your dashboard will show a notice that your payment is past due. We do not pause your account automatically. If the payment stays unpaid, we may end your subscription. Your data is not deleted when a payment fails (see "After you cancel" below).
You can change plans in Settings. The app always shows you the exact amounts and what will change before you confirm. During your free trial, a switch is free and the new price starts when the trial ends. After that, moving up can happen right away (you pay the prorated difference that day) or on your next billing date, and moving down takes effect on your next billing date. Starter covers you plus up to 5 people. Crew has no limit on team members and lets each person see only their own jobs. When Crew changes to Starter, one owner stays, you choose one Manager, everyone else becomes an Employee, and custom roles stop working.
To take card payments, you connect a Stripe account through Morium. Your customers pay on a Stripe page and the money goes to your Stripe account, not to Morium. You agree to Stripe's connected account terms. Stripe's standard card fees apply and Morium adds no fee of its own. Refunds and disputes on those payments are handled in your Stripe account.
A promo code lowers what you pay for Morium. It cannot be exchanged for money. Each business can use one promo code, ever, and a code states how long its discount lasts. Discounts do not add together: if you have a promo code and the website add-on's 25% discount, the bigger one applies, and the 25% comes back if the promo ends.
When available, the website add-on costs $499 to set up and then $69 a month. It is its own subscription: your first payment is the setup fee plus the first month, and after that the monthly fee is charged on the same day each month, separately from your plan. The $499 website setup fee is a one-time payment. It is non-refundable once we've started work on your site.
After you pay, we build your site (about 3 to 5 business days) and email you when it is live. Until then, your link keeps showing your booking page. If you also have a Morium plan, it costs 25% less while you have the add-on.
If you cancel the add-on, your site stays up until the end of the month you already paid for. After that, your website pages show your booking page instead, and the 25% plan discount ends. Buying the add-on again later is a new purchase: the setup fee is charged again and your site is built again.
Your content is yours. That means the text, photos, logo, and business details you give us or put into Morium. You give us permission to store, copy, and show your content as needed to run your website and booking page for you.
The website we build is a service we run for you. Morium owns the design, templates, code, and software behind it, and the address that ends in morium.one. While you have the website add-on, we host the site and you may use it as your business's website. Paying for the add-on does not transfer the design, the code, or the address to you.
If you cancel the add-on, or it ends, your site stays up until the end of the period you already paid for. After that it is taken down, and your website pages show your booking page instead. You keep your own content. If you email us and ask, we will send you a copy of the text and photos you gave us.
You must have the right to everything you upload to Morium, such as logos, photos, text, and the details of your customers. Don't upload anything that breaks the law, that belongs to someone else and that you don't have permission to use, or that breaks these terms.
We can remove an upload that breaks the law or these terms. If it keeps happening, we may suspend the account.
Your customer data is yours. We don't sell it. Owners can download their bookings and customers as spreadsheets in the app, and you can ask us to delete your data at any time. See our Privacy Policy. You're responsible for having the right to store and contact the customers you add.
Don't use Morium to send anything your customers haven't agreed to receive, or for anything illegal. Review requests and rebook reminders are marketing emails: they include an unsubscribe link and your business's mailing address, and Morium will not send them until you have added a full mailing address (and, for review requests, your Google review link). Booking confirmations, reminders, and invoices are transactional emails about a booking or payment, and they do not carry an unsubscribe link. We can suspend accounts that abuse the platform or its automated messaging.
Cancel anytime. You keep everything until the end of the month you already paid for, and you won't be charged again. You can cancel from your account settings or by emailing us. There are no cancellation fees on the subscription itself.
If you cancel at least a day before your next monthly billing date, you won't be charged for that upcoming month. If you cancel on or after that date, that month has already been billed and isn't refunded, and you keep access through the end of it.
When your subscription ends, we keep your business's data so you can come back where you left off. We do not delete it automatically. If you want it deleted, or want a copy first, email us and we will do it. We may keep a few things if the law requires it. Copies in our backups can take a little longer to disappear. Stripe and our email provider keep their own records under their own rules, and we may keep basic billing records, such as invoices to you and your payment history, for as long as we need them for taxes and accounting.
We work hard to keep Morium running, but we don't promise that it will always be available, on time, or free of errors. It may be down for maintenance, or because of problems outside our control, such as an outage at one of the companies we rely on for hosting, our database, email, or payments. Because of that, keep your own way to reach your customers, and don't rely on Morium as the only record of your jobs. Owners can download their bookings and customers at any time.
Morium is provided "as is" and "as available," without warranties of any kind, either express or implied, including any warranty of merchantability, fitness for a particular purpose, or non-infringement. We do not promise that Morium will meet your needs, or that it will be uninterrupted, secure, or free of errors. Some places do not allow some of these exclusions, so some of them may not apply to you.
To the fullest extent the law allows, Morium and its owner will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, bookings, customers, or data, arising from your use of Morium, even if we were told they were possible. Our total liability for any claim related to Morium will not be more than the greater of (a) what you paid us in the 12 months before the claim arose and (b) $100. Nothing in these terms limits liability that the law does not allow to be limited.
We are not responsible for what you or your customers do, for the work you do for your customers, or for the actions of Stripe or the other companies that provide parts of Morium.
These terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules. Any dispute about these terms or about Morium will be brought only in the state or federal courts located in Collin County, Texas, and you and we agree to those courts' authority. Before you file a claim, please email us so we can try to fix it first.
If these terms change in a meaningful way, we plan to email the address on your account before the change takes effect. We update the date at the top of this page whenever the terms change.
Email moriumcomp@gmail.com.